What’s Trending in the Canadian Commercial Real Estate Sector?
The commercial real estate market hinges on two sectors – the office spaces and the retail spaces. As such, we will divide our review into these key areas.
The Office Spaces
Globalization, technological advancements, and many other changes in the past few decades have changed the way we work. It thus comes as no surprise that the office space sector has witnessed the following changes:
From Traditional Offices to Activity-Based Working
In previous office setups, organizations used about 80% of their space on workstations and allocated the rest to support and collaboration. Back then, maximizing desk space was necessary to ensure that all employees had a fixed desk where they could engage in productive work on behalf of the organization. But now, most organizations no longer need as many workstations as they did before, as many of them have embraced hybrid work models. Under these models, employees work on alternate days, thus resulting in reduced desk usage. In fact, trends show that most organizations now aim for about 60 to 70 desks per 100 employees, and this figure is expected to keep dwindling as more organizations downsize to take advantage of hybrid work opportunities.
So, how have organizations used the extra desk space? They are now maximizing the collaborative and support spaces. In most offices, you will find that the organizations have carved out focus areas, such as library zones, where the employees can engage in focused work. On top of these, they create collaboration hubs where employees can work together on projects.
Has this changed the demand for office space? To a degree, most organizations have chosen to downsize, and startups are also taking up much less space than they would have before hybrid work models became the norm. Even so, this drop in demand has been accompanied by an increase in the cost of interior fittings. Most organizations are now investing more money and time in their office spaces to ensure that they are maximizing on the collaborative spaces – this includes high-speed networks, specialized furniture, and advanced technologies. As such, landlords are securing higher-quality leases in lieu of the decline in office space demand.
From B/C to Trophy/Class A Buildings
With hybrid work models taking over, the national office vacancy rate in Canada has risen. However, the vacancy rate differs from one building class to another. While B/C buildings have suffered a significant loss in demand over the years, class A buildings have witnessed a rise in demand. Current trends show that the vacancy rates in B/C buildings can be as much as 2 to 2.5 times higher than those in A buildings. But why is this?
Well, there are two main reasons behind this:
a. The demand for more amenities. As more organizations seek to make the most out of their offices, both in terms of workstations and collaborative spaces, they have gravitated towards the buildings that offer them more features. Most organizations want sophistication, not just in their HVAC systems but also in their technologies, as this improves the well-being of their employees and also justifies the office space costs to their investors. So, they are willing to pay more money to secure a space in a building that goes beyond the basics.
b. The limited supply of new builds. Many commercial Canadian real estate markets have seen a decrease in office construction in the past two decades. While many investors are hard at work putting up new buildings, such developments take time, especially at a time when people want mixed-use developments. For this reason, existing new builds are limited in supply, which has allowed their landlords to fetch premium rents on their properties.
Naturally, these changes have spurred an increase in office renovations and builds to meet this growing demand in the market.
From Individual to Shared Workspaces
Shared workspaces are designed like typical offices, complete with workstations, social spaces, and more. But unlike the standard office spaces where all the people working in the office are under one organization, shared workspaces allow people from different organizations to book a workstation for a given period. As such, while people in the office may share amenities, they do not necessarily work for the same organization.
These innovative spaces were once considered the go-to for startups that did not have the capital to secure their own offices. But now, this concept has become widely accepted in the Canadian market, so much so that it is now valued at over a billion dollars. Why is that?
It is all about the cost. Think about it like this. If an organization leases or buys an office, it puts up a lot of money, not just on the lease or purchase but also on fitting the space. Moreover, the repair and maintenance costs fall on it. But with a shared workspace, individuals as well as organizations only need to pay a monthly service fee, which makes it much cheaper. It is no wonder that even tech firms and banks are relying on these workspaces to cut back on their costs – they will happily lease a premium downtown office for their headquarters while renting workstations for employees who do not necessarily need to be in the office.
The Retail Spaces
At a time when many people love shopping online for the convenience, has the retail sector suffered? Let’s take a look at the two top trends in this digital age.
The Focus on Logistics
With many people buying products online, there are fewer people heading to brick-and-mortar stores to browse products. If anything, they view the products online, make purchases, and arrange deliveries all from their phones. While many customers prefer home deliveries, there are some who prefer store pick-ups, and there are products that actually require customers to head to the store for fulfillment. But even with this foot traffic, it is safe to say that the need for huge retail spaces has reduced for most businesses.
What most businesses need now are spaces that are designed to help them with seamless store pick-ups and to facilitate the packing of online orders. As such, retail store designs are slowly evolving into simpler builds. On one side, you have the closed sections where the employees pack the orders, on the other side, you have the staging area where customers can pick up their orders, and on the other side, you have the courier access for deliveries. Landlords have adapted to this and are now carving out spaces with these needs in mind.
The Focus on Experience
While it is true that many people enjoy online shopping, retail stores have found that they can compel customers to come to them by making the shopping experience more entertaining. How so? Take the example of home goods stores. Through cooking studios, they can encourage their customers to come and check out what else they have to offer. Sports clothes stores can have indoor games, ice cream shops can have pop-ups, and the list goes on. The premise here is to increase foot traffic by offering a unique twist to the shopping experience.
With these twists comes the need for better retail store builds in prime locations. That is why many stores have embarked on costly, high-quality designs that attract customers. The more that people browse the stores and share their experiences online, the more that other people visit the stores. Due to the high rents in premium locations, these store designs often result in lower profit margins at first, but over time, they boost the store sales, both online and in-store.
The Sustainability Angle
Canada, like the rest of the world, is paying more attention to ESG (Environmental, Social, and Governance) factors, as it aims to achieve net-zero emissions by 2050. And this shows in the commercial real estate market, where both tenants and landlords are joining hands in promoting sustainability. How?
- The move towards green buildings. More office and retail space tenants are choosing buildings with LEED, BOMA BEST, or WELL certifications, which is often the case with new builds. This emphasis has pushed landlords in older buildings to embark on upgrades and renovations to become compliant in a bid to attract more tenants.
- The focus on energy efficiency. Cutting back on energy usage is not just good for the planet but also for an organization’s finances. Landlords are playing their part in this by fitting their buildings with smarter technologies and cleaner energy. These changes are enabling them to adhere to the country’s regulations while avoiding the possibility of carbon taxes in the future.
And, of course, we have to talk about the social aspect. People want a higher quality of life, and this includes better air quality, more natural lighting, easier access to public services, and more. As a result, organizations that are keen on employee wellbeing are actively seeking buildings that offer these social components, and landlords have followed suit, either with newer builds or renovations with a focus on community and tenant wellness.
Are Business Locations Changing?
Organizations are not only focusing on buildings that offer them the best amenities. Instead, they are also paying attention to building locations, particularly when it comes to the following factors:
- Proximity to talent. More organizations are choosing to locate their offices in downtowns or within transit hubs, such as subways and commuter rails. The thinking behind this is to get closer to the skilled and unskilled labor, which is often localized in these areas. After all, the less time that people have to spend on commutes, the more willing they are to work in an organization. Moreover, this proximity aligns well with hybrid working models.
- The allure of premium addresses. When organizations cluster in one area, it benefits all of them. Top among the advantages include more networking opportunities and access to a bigger talent pool. It is for these and more reasons that more organizations are willing to pay a higher price to secure a space in a prestigious address where other organizations call home.
- The cost. As much as organizations are eager to cluster and get closer to their talent pools, they still care about the cost of such a move. Organizations with minimal or no client-facing operations are choosing to move away from prime locations in a bid to save money, even as other organizations move to these locations. Over time, landlords with high vacancy rates have chosen to convert their buildings into mixed-use or residential properties, as these have a higher demand.
All in all, the commercial real estate landscape in Canada is changing, and landlords who want to keep fetching the best rents must find ways to adapt to the changing tenancy needs.